800.745.5656

FAQS

My Account

How do I create an account?

To create a new account, simply register here


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How do I edit my account?

To edit your account settings including adding a new ship to address, simply log in and click the appropriate menu selection on the left hand column. See image below as a reference.

 

Edit Account


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What if I forgot my password?

If you forgot your password, you can retrieve your password by entering your email address here.


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How can I find out about sales or get coupons?

Join our mailing list and you will receive email notifications when we have sales and receive coupons. Further, any special deals will be posted throughout our website and in our promotion section. Please visit our website frequently as we will be offering new promotions on a weekly basis.


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How do I create/view my wish list?

In order to create wish list, you must create an account. Once an account is created, simply log in and add items to the wish list on the item pages. To review your wish list, click My account. Your wish list is located in the left hand panel. Please refer to the image below as a reference.

 


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How do I review my purchase history?

In order to view purchase history, simply login and view order history on the left hand panel. (Note: Guest accounts will not be able to access their past purchase history)

 


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Which carrier does Vancouver Classsics use?

We use Canpar for all shipments weighing 1 lbs - 500 lbs. For anything above 500 lbs., you will have the option of using other carrier. You will be prompted of which carrier to use when checking out. For more details please contact our customer service department at support@vancouverclassics.com or call 1-800-323-5565.


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