Return Policy

If for some reason you are not satisfied with a product you purchased directly from us online, you may return it for a full refund minus shipping charges, by sending it to us at your expense. Please note that all refunds will be issued via Paypal, and Paypal will charge a small fee for each transaction. 

We will gladly make an exchange, credit or refund on any item purchased for a period of 14 days from the original date of purchase. Furthermore, we ask that you contact our Customer Service Support Team (1-800-745-5656) within 7 days of receipt of the shipment and inform us that you will be returning the product.

We are only able to accept returns and exchanges on items purchased directly from our online store and not from any of our associated retailers.

If you received an item that was damaged in shipping, please contact our Customer Service Support Team at 1-800-745-5656. Vancouver Classics will have the damaged item picked up and replaced at no cost to you

Please remember to include your receipt, and the original packaging. Make sure your package has sufficient postage and is sent via a trackable shipper. Please send us a e-mail before return.